PRIVACY & COOKIE POLICY
Last updated: 20.03.2025
At Terra Oracle AI ("we", "our", or "us"), your privacy is important to us. This Privacy & Cookie Policy describes how we collect, use, and protect your personal information when you visit our website: https://terraoracle.ai/. If you have any questions or concerns, you can reach us using the contact form on our website.
1. Information
We Collect
We may collect the following types of personal data:
- Full Name
- Email Address
- Company Name
- Location Information
- IP Address
- Contact form messages
- Website usage and behavioral data (via cookies and analytics tools)
2. How We
Collect Information
We collect personal data in the following ways:
- Information you provide directly (e.g., when submitting a contact form)
- Automatically via cookies and analytics tools when you browse our website
3. Why We
Collect Your Data
We use your data for purposes including:
- Responding to inquiries and providing support
- Improving our website functionality and user experience
- Analyzing website performance and usage trends
- Marketing and promotional communications (if consent is given)
- Internal business operations
4. Legal Bases
for Processing (GDPR)
We process your personal data based on:
- Your consent
- Our legitimate interests
- Pre-contractual or contractual necessity
5. Cookies &
Tracking Technologies
What are Cookies?
Cookies are small data files stored on your device that help improve your browsing experience and allow us to collect information about your activity on our site.
Types of Cookies We Use:
- Essential Cookies: Enable core functionality like page navigation and security.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences.
Your Choices:
You can manage or disable cookies through your browser settings at any time. If you decline cookies, some website functionality may be affected.
Cookie Consent:
When you first visit our site, you will be shown a cookie consent banner asking for your permission to use non-essential cookies, in line with GDPR and ePrivacy requirements.
6. Sharing of Data
with Third Parties
We may share data with trusted service providers who support our business operations, including:
- Website hosting services
- Analytics providers (e.g., Google Analytics)
- Email communication platforms
- CRM and marketing automation tools
All third parties are contractually obligated to handle your data securely and in compliance with relevant data protection laws.
7. Your Rights
(GDPR & CCPA)
As a data subject, you have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability (GDPR)
- Opt out of marketing communications
To exercise your rights, contact us using the contact form on our website.
8. Data Security
We implement industry-standard measures to protect your personal data, including:
- SSL encryption
- Secure hosting environment
- Access control and administrative safeguards
Please note that no online transmission is ever fully secure.
9. Data Retention
We retain your personal data as long as necessary to fulfill the purposes for which it was collected or until you request deletion. In general, we may retain data indefinitely unless otherwise required by law.
10. International
Data Transfers
Your data may be processed within the EU (Bulgaria). If we engage third parties outside the EU, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.
11. Children's
Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
12. Sale of
Personal Data
We do not sell, trade, or rent your personal data to any third parties.
13. Changes to
This Policy
We may revise this Privacy & Cookie Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.
14. Contact Us
If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us using the contact form on our website.
Terra Oracle AI
Sofia, Bulgaria