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Privacy & Cookie Policy

Last updated: 04.06.2026

At Terra Oracle AI ("we", "our", or "us"), your privacy is important to us. This Privacy & Cookie Policy describes how we collect, use, and protect your personal information when you visit our website: https://terraoracle.ai/. If you have any questions or concerns, you can reach us using the contact form on our website.

1. Information We Collect

We may collect the following types of personal data:

  • Full Name
  • Email Address
  • Company Name
  • Location Information
  • IP Address
  • Contact form messages
  • Website usage and behavioral data (via cookies and analytics tools)

2. How We Collect Information

We collect personal data in the following ways:

  • Information you provide directly (e.g., when submitting a contact form)
  • Automatically via cookies and analytics tools when you browse our website

3. Why We Collect Your Data

We use your data for purposes including:

  • Responding to inquiries and providing support
  • Improving our website functionality and user experience
  • Analyzing website performance and usage trends
  • Marketing and promotional communications (if consent is given)
  • Internal business operations

4. Legal Bases for Processing (GDPR)

We process your personal data based on:

  • Your consent
  • Our legitimate interests
  • Pre-contractual or contractual necessity

5. Cookies & Tracking Technologies

What are Cookies?

Cookies are small data files stored on your device that help improve your browsing experience and allow us to collect information about your activity on our site.

Types of Cookies We Use:

  • Essential Cookies: Enable core functionality like page navigation and security.
  • Analytics Cookies: Help us understand how visitors interact with our website. We use Google Analytics, which sets cookies such as _ga and _ga_<id> to distinguish visitors and measure usage.
  • Advertising Cookies: Help us measure the performance of our advertising. We use Google Ads, which may set cookies such as _gcl_au.
  • Preference Cookies: Remember your settings and preferences.

Cookie Consent & Google Consent Mode:

We use Google Consent Mode v2 together with a consent management tool to control how cookies and tracking are applied based on your location:

  • European Economic Area, United Kingdom, Switzerland (and other regions that require prior consent): when you first visit our site you will be shown a cookie consent banner, and non-essential (analytics and advertising) cookies are not set until you give your consent, in line with GDPR and ePrivacy requirements.
  • Other regions: analytics and advertising cookies may be set by default where this is permitted by local law. You can change your choices at any time using the “Your Privacy Choices” link described below.

Your Choices:

You can review, change, or withdraw your cookie choices at any time using the “Cookie Settings” link (shown as “Your Privacy Choices” for U.S. visitors) in the footer of every page. You can also manage or disable cookies through your browser settings; if you decline cookies, some website functionality may be affected.

U.S. Privacy Choices & Global Privacy Control:

If you are in a U.S. state with applicable privacy laws (such as California), you can opt out of the use of advertising cookies via the “Your Privacy Choices” link. We also honor the Global Privacy Control (GPC) browser signal as a valid opt-out of the sharing of personal information for targeted advertising.

6. Sharing of Data with Third Parties

We may share data with trusted service providers who support our business operations, including:

  • Website hosting services
  • Analytics providers (e.g., Google Analytics)
  • Email communication platforms
  • CRM and marketing automation tools

All third parties are contractually obligated to handle your data securely and in compliance with relevant data protection laws.

7. Your Rights (GDPR & CCPA)

As a data subject, you have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability (GDPR)
  • Opt out of marketing communications

To exercise your rights, contact us using the contact form on our website.

8. Data Security

We implement industry-standard measures to protect your personal data, including:

  • SSL encryption
  • Secure hosting environment
  • Access control and administrative safeguards

Please note that no online transmission is ever fully secure.

9. Data Retention

We retain your personal data as long as necessary to fulfill the purposes for which it was collected or until you request deletion. In general, we may retain data indefinitely unless otherwise required by law.

10. International Data Transfers

Your data may be processed within the EU (Bulgaria). If we engage third parties outside the EU, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

12. Sale of Personal Data

We do not sell, trade, or rent your personal data to any third parties.

13. Changes to This Policy

We may revise this Privacy & Cookie Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

14. Contact Us

If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us using the contact form on our website.

Terra Oracle AI
Sofia, Bulgaria